PRIVACY
POLICY

Effective Date: September 9, 2026
Last Updated: September 9, 2026

Mouthrover LLC (“Mouth Rover,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit mouthrover.la, submit a request, communicate with us, or otherwise interact with Mouth Rover.
  1. INFORMATION WE COLLECT
Information You Provide
We may collect information you voluntarily provide, including:
• Your name
• Email address
• Telephone number
• ZIP code or general service location
• Preferred type and timing of service
• Information contained in messages or communications with us
• Information you previously provided when requesting information or joining a Mouth Rover waitlist
Information Collected Automatically
When you use our website, we and our service providers may automatically collect certain technical information, including:
• IP address
• Browser and device information
• Pages viewed and actions taken
• Date and time of access
• Referring website or campaign
• URL and UTM campaign parameters
• Cookie and similar technology data
Medical and Dental Information
The website request form is intended only for general contact, scheduling, location, and service-preference information.
Please do not submit medical histories, symptoms, diagnoses, insurance information, photographs of medical conditions, or other sensitive health information through the website request form or ordinary email.
If you become a Mouth Rover patient, certain health information may be governed by a separate Notice of Privacy Practices and applicable healthcare privacy laws, including HIPAA where applicable. This Website Privacy Policy is not a substitute for that notice.
  1. HOW WE USE INFORMATION
We may use information to:
• Respond to inquiries and appointment requests
• Determine whether service is available in your area
• Coordinate the timing, location, and details of a visit
• Contact you by email, telephone, or text regarding your request
• Provide and improve our website and services
• Maintain customer and lead records
• Measure website and campaign performance
• Protect our website, business, patients, and users
• Detect fraud, misuse, or security incidents
• Comply with legal and regulatory obligations
• Send marketing communications where you have consented or where otherwise permitted by law
Providing a telephone number authorizes us to call or text you regarding your request. Consent to receive marketing communications is not a condition of purchasing or receiving services.
  1. COOKIES AND ANALYTICS
Our website may use cookies, pixels, analytics tools, and similar technologies to operate the website, remember preferences, understand traffic, measure campaign performance, and improve our services.
These technologies may collect device identifiers, IP addresses, browsing activity, referring URLs, and campaign information.
You may control cookies through your browser settings. Disabling some cookies may affect website functionality.
  1. HOW WE DISCLOSE INFORMATION
We may disclose information to service providers that help us operate our business, including providers of:
• Website hosting and form processing, including Tilda
• Customer relationship management and lead storage
• Business email, including Microsoft 365 and Outlook
• Analytics and campaign measurement
• Data security, technical support, and professional services
These providers may use information only as necessary to provide services to us, subject to their own contractual and legal obligations.
We may also disclose information:
• When required by law, subpoena, court order, or regulatory request
• To protect the rights, safety, and property of Mouth Rover or others
• In connection with a merger, financing, acquisition, restructuring, or sale of business assets
• With your direction or consent
  1. SALE OR SHARING OF PERSONAL INFORMATION
Mouth Rover does not sell personal information for money.
Our website may use analytics or advertising technologies that disclose limited identifiers or internet activity to technology providers. Under some privacy laws, certain uses may be considered “sharing” even when no money is exchanged.
Where applicable law provides an opt-out right, you may submit a request by emailing info@mouthrover.la with the subject line “Privacy Request.”
We do not knowingly use sensitive personal information to infer characteristics about visitors.
  1. DATA RETENTION
We retain personal information only for as long as reasonably necessary to:
• Respond to and manage requests
• Provide services
• Maintain business and patient records
• Resolve disputes
• Enforce agreements
• Meet legal, regulatory, tax, insurance, and professional obligations
Retention periods may vary depending on the type of information and the purpose for which it was collected.
  1. DATA SECURITY
We use reasonable administrative, technical, and organizational measures designed to protect personal information.
However, no website, email system, transmission method, or storage platform can be guaranteed to be completely secure. Please do not send sensitive medical, financial, or identification information through the website form or ordinary email.
  1. YOUR CHOICES AND PRIVACY REQUESTS
You may:
• Ask what personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of information, subject to legal exceptions
• Withdraw consent for future marketing communications
• Unsubscribe using the link in a marketing email
• Ask us not to contact you by text message by replying STOP
• Manage cookies through your browser settings
To submit a privacy request, email info@mouthrover.la with the subject line “Privacy Request.”
We may need to verify your identity before completing certain requests. We will respond as required by applicable law.
  1. CALIFORNIA PRIVACY RIGHTS
To the extent applicable, California residents may have rights to:
• Know the categories and specific pieces of personal information collected
• Know the sources, purposes, and categories of recipients of that information
• Request deletion of personal information
• Request correction of inaccurate personal information
• Opt out of the sale or sharing of personal information
• Limit certain uses of sensitive personal information
• Exercise privacy rights without discriminatory treatment
Some information may be exempt from these rights, including information retained to comply with healthcare, professional, legal, or regulatory obligations.
To exercise an applicable California privacy right, contact us at info@mouthrover.la with the subject line “California Privacy Request.”
  1. CHILDREN’S PRIVACY
Our website and services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through the website.
A parent or legal guardian should submit and coordinate any request concerning a minor.
If you believe a child has provided personal information without appropriate authorization, contact us at info@mouthrover.la.
  1. THIRD-PARTY WEBSITES
Our website may contain links to third-party websites or platforms. We are not responsible for the privacy or security practices of those third parties. We encourage you to review their privacy policies before providing information.
  1. CHANGES TO THIS POLICY
We may update this Privacy Policy periodically. When we make changes, we will update the “Last Updated” date above.
Material changes may be communicated through the website or by another appropriate method.
  1. CONTACT US
For questions or privacy requests, contact:
Mouthrover LLC
Los Angeles, California, United States
Email: info@mouthrover.la
Website: https://mouthrover.la
info@mouthrover.la

Mouthrover LLC
Los Angeles 2026
CONTACT US